Abhinav Agarwal

Associate Engagement Manager

About Candidate

? Lead and delivered the Business Banking module for Standard Chartered Bank Singapore which went live in Mar’21; worked at Singapore location for the project. The turnaround time (tat) for business loan went down from average of 30 days to a single day ? Delivered Personal Loan App – ‘Snap’ for FE Credit, Vietnam; a financial app available on play store and Apple store. More than 1 billion $ worth loan has been disbursed since 2018. Worked at Vietnam location for the project. ? Lead and delivered the Aadhaar project for new business and customer service end to end. The ekyc process has improved turnaround time by 30% for policy conversion and also improved productivity of sales person by 20% ? Proven track record of meeting the assigned targets, streamlining workflow and creating a team work environment to enhance productivity ? An effective communicator with managing excellent relationship & interpersonal skills and organizational capabilities ? About 6 years’ experience in Product Management, Business Analysis and IT Consulting ? Have domain experience in Banking, Insurance and Mortgaging technology companies ? Excel at Relationship Management, Account Management, Business Analysis, Agile, Scrum, Requirement gathering, & Functional Specification Documents Key Skills IT Strategy Consulting, Vendor Management, Project Management, Requirement Gathering, Strategic Planning, Competitor Analysis, Business Planning, MIS/Reporting, User Acceptance Testing

Education

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PGDM - Finance
B
B.E. - Computer Science
ABES Engineering College
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CBSE
Ahlcon International School

Work & Experience

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Associate Engagement Manager May 2021
Quantiphi Analytics

? Product owner for Qollective - a customer experience transformation tool for designing chatbots ? Groomed Product and Sprint backlog by effective prioritization based on market situation and organizational strategy alignment ? Worked with cross-functional teams in planning a product release. ? Defined product user stories, Launched Plans and the overall product vision with road-map. ? Demonstrated success in releasing products that meet and exceed business objectives. ? Taking ownership of solutions / deliveries by the product team ? Outlook for continuous improvement, innovation and provide necessary mentorship and guidance to the team

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Senior Business Analyst July 2018 May 2021
Kuliza Technologies

Worked on digital lending product to increase the digital outreach of leading NBFC and to provide hassle free loans to end customers ? Provide insights and advisories for client's business needs, formulate proposals and produce point-of-view ? Experience with Requirement gathering & working directly and engaging with stakeholders and client teams ? Conducting discovery workshops and presentations for clients, and walk-through of products and deliverables ? Coordinating with the Product & Engineering teams at off-shore during Project development phase ? Managing requirement gathering process, functional specifications, API specifications and reviewing their appropriateness against business requirements

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Deputy Manager (Business Systems and Technology) June 2016 June 2018
HDFC Life

? Responsible for end to end mobile application development and support ? Elicit, Gather, Analyse and document business processes ? Documentation of Business Requirements Document and Functional Specification Document by interaction with the Business teams ? Interact closely with stake holders - development and testing teams to ensure Interface Specifications, Functional Solutions are understood and documented appropriately ? Reviewing functional test scenarios and make sure there is good coverage ? Supporting in the preparation of monthly presentations for the senior management, roadmap for the next 3 years and MIS to Business team