Akanksha Saini

Customer Service Officer
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About Candidate

? To make a sound position in corporate world and work enthusiastically in team toachieve goal of the organization with devotion and hard work.Skills? Adaptable to environment.? Multitasking, Quick learner.? Able to work under pressure.? Good communication & interpersonal skills.

Education

M
MBA

Work & Experience

c
customer service officer in Axis June 2018 June 2019
bank Ltd

Roles & Responsibilties.? Mainting relationship with the existing customer.? Providing services to existing customer.? Handling operation tasks? Acquiring new customer2.Worked as "Home Loan Expert" in ICICI Bank from 25 june 2018 to 14 june 2019.Roles & Responsibilities? Sourcing of files.? Maintaining relationship with existing customers? Asset servicingSummer TrainingSix weeks summer training as an HR Recruiter in EStreet IT Solution Pvt Ltd, Jalandhar on Recruitment Process of the company.Roles & responsibility? Identification of Job vacancy.? Deciding about suitable source of recruitment.? Screening of application received.? Scheduling & conducting the interview.Other Qualification/certificate? Six Weeks training in Data Analytics in ValueHr.? Qualified Online marketing fundamentals from Digital Unlocked.? Two month course in Tally.